Effective listening skills / [electronic resource] Dennis M. Kratz, Abby Robinson Kratz ; in cooperation with Art James Productions, Inc.
Material type: TextSeries: Business skills express seriesPublication details: Chicago : Irwin Professional Pub., c1995.Description: xv, 94 p. : ill. ; 24 cmISBN:- 0786301228
- 9780786301225
- 658.4/52 20
- HF5718 .K72 1995
- 85.08
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