Coaching knock your socks off service [electronic resource] / Ron Zemke & Kristin Anderson.
Material type: TextPublication details: New York : AMACOM, c1997.Description: 1 online resource (xxi, 148 p.) : illISBN:- 0585195137 (electronic bk.)
- 9780585195131 (electronic bk.)
- 658.3/14 20
- HF5415.5 .Z459 1997eb
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Includes bibliographical references (p. 144-146).
Description based on print version record.
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