Online Public Access Catalogue (OPAC)
Library,Documentation and Information Science Division

“A research journal serves that narrow

borderland which separates the known from the unknown”

-P.C.Mahalanobis


Image from Google Jackets

Foundations of library services : an introduction for support staff / Hali R. Keeler.

By: Material type: TextTextSeries: Library support staff handbooks ; no 1.Publication details: Lanham : Rowman & Littlefield, c2016.Description: xix, 213 p. : illustrations ; 27 cmISBN:
  • 9781442256415 (pbk. : alk. paper)
Subject(s): DDC classification:
  • 020.973 23 K26
Contents:
1. Library services today : an overview -- 2. Acquisitions, collection development and classification -- 3. Special collections and non-book materials -- 4. Circulation services -- 5. Reference services, reader's advisory and reserves -- 6. Resource sharing -- 7. 21st century library customer service : an overview -- 8. Customer service to youth -- 9. Customer service to older adults -- 10. Customer service to patrons with special needs -- 11. Customer service to challenging patrons -- 12. Library programming and public relations -- 13. Intellectual freedom and censorship : an overview -- 14. The freedom to read -- 15. Children and intellectual freedom -- Glossary -- Index -- About the author.
Summary: Trained library support staff is critical in assisting the user in locating and interpreting the resources available in libraries. To do so requires the knowledge and practice of library missions and roles in different types of libraries and the delivery of that information to an increasingly diverse clientele. The plethora of resources available today requires that support staff understand and implement the basic principles of information services as well as the responsibility and relationships among library departments and functional areas. Foundations of Library Services is both a text for professors who teach in library support staff programs and an introductory reference manual for support staff who work in libraries.
Tags from this library: No tags from this library for this title. Log in to add tags.
Holdings
Item type Current library Call number Status Date due Barcode Item holds
Books ISI Library, Kolkata 020.973 K26 (Browse shelf(Opens below)) Available 136786
Total holds: 0

Includes bibliographical references and index.

1. Library services today : an overview --
2. Acquisitions, collection development and classification --
3. Special collections and non-book materials --
4. Circulation services --
5. Reference services, reader's advisory and reserves --
6. Resource sharing --
7. 21st century library customer service : an overview --
8. Customer service to youth --
9. Customer service to older adults --
10. Customer service to patrons with special needs --
11. Customer service to challenging patrons --
12. Library programming and public relations --
13. Intellectual freedom and censorship : an overview --
14. The freedom to read --
15. Children and intellectual freedom --
Glossary --
Index --
About the author.

Trained library support staff is critical in assisting the user in locating and interpreting the resources available in libraries. To do so requires the knowledge and practice of library missions and roles in different types of libraries and the delivery of that information to an increasingly diverse clientele. The plethora of resources available today requires that support staff understand and implement the basic principles of information services as well as the responsibility and relationships among library departments and functional areas. Foundations of Library Services is both a text for professors who teach in library support staff programs and an introductory reference manual for support staff who work in libraries.

There are no comments on this title.

to post a comment.
Library, Documentation and Information Science Division, Indian Statistical Institute, 203 B T Road, Kolkata 700108, INDIA
Phone no. 91-33-2575 2100, Fax no. 91-33-2578 1412, ksatpathy@isical.ac.in