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Customer service on the Internet building relationships, increasing loyalty, and staying competitive

By: Sterne Jim.
Material type: TextTextPublisher: New York John Wiley 1996Description: xxvi,326p.ISBN: 0-471-15506-3.Subject(s): Communication systems | Customer services | Internet | Internet marketing | World wide web(Information retrieval system)DDC classification: 658.8120285467
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Item type Current location Call number Status Date due Barcode Item holds
Books Books ISI Library, Kolkata
658.8120285467 St839 (Browse shelf) Available 117380
Total holds: 0

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