Getting together : [electronic resource] building relationships as we negotiate / by Roger Fisher and Scott Brown.

Originally published: Boston : Houghton Mifflin, 1988.

On cover: Sequel to Getting to yes.

1. The goal : a relationship that can deal well with differences -- 2. First step : disentangle relationship issues from substantive ones -- 3. A strategy : be unconditionally constructive -- 4. Rationality : balance emotions with reason -- 5. Understanding : learn how they see things -- 6. Communication : always consult before deciding, and listen -- 7. Reliability : be wholly trustworthy, but not wholly trusting -- 8. Persuasion, not coercion : negotiate side by side -- 9. Acceptance : deal seriously with those with whom we differ -- 10. Congruence : put it all together so that it fits -- A note on "tit-for-tat" -- Analytical table of contents.