The white-collar shuffle : [electronic resource] who does what in today's computerized workplace / Richard W. Larson and David J. Zimney.

Includes bibliographical references (p. 271-278) and index.

All office work is not the same -- The sleeping giant : creativity -- Getting the right work to the right people -- Integrated support systems -- Information as power -- The management revolution -- The WRM process : how to make it work for you -- A fair day's work for a fair day's pay -- Seven case studies. A hospital's executive board ; A computer company's marketing department ; A brokerage firm's audit department ; A nuclear engineering company ; A computer company's advertising department ; A manufacturing company's costing department ; A petroleum company -- Appendix A. Technology and the human brain : information systems for office operations -- Appendix B. The work redistribution management activity diary : additional information on completing the entries -- Appendix C. Work redistribution management activity diary.