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A safe place for dangerous truths [electronic resource] : using dialogue to overcome fear & distrust at work / Annette Simmons.

By: Simmons, Annette.
Material type: TextTextPublisher: New York : AMACOM, c1999Description: 1 online resource (xvi, 250 p.) : ill.ISBN: 0585042535 (electronic bk.); 9780585042534 (electronic bk.).Subject(s): Dialogue analysis | Communication in small groups | FAMILY & RELATIONSHIPS -- Friendship | Electronic booksGenre/Form: Electronic books. | Electronic books.Additional physical formats: Print version:: Safe place for dangerous truths.DDC classification: 302.3/46 Online resources: EBSCOhost
Contents:
Dialogue Defined -- Why Dialogue? -- Shooting in the Dark -- Thinking New Thoughts -- The "Real Problem" -- Dialogue Skills for Dangerous Truths -- Learning Schmearning -- Reengineering Communication -- If People Were Cows -- Collective Learning Disabilities -- Coherence -- Group Self-Awareness -- Collective Introspection -- Shared Action -- How Hard Can It Be? -- What's the Big "D"? -- Finding a Choir to Preach To -- Selling Dialogue -- Go Big Picture and Benefits -- Remember a Time When -- A Credible Process -- Mapping the Mental Terrain -- Making Dialogue User-Friendly -- The Five Stages of Dialogue -- Group Dynamics 101 -- Conflict as a Raw Material to Innovation -- A Picture Is Worth a Thousand Words -- Form, Storm, Norm, and Perform With a Developmental Twist -- False Clarity -- When the Group Doesn't Wanna Go There -- Expanding Personal Responsibility -- Resistance Is Natural -- Sounds Like a Personal Problem -- Paths of Least Resistance -- The Four Group Escape Strategies -- The "Flight" Avoidance Strategy -- The "Fight" Avoidance Strategy -- The "Pairing" Avoidance Strategy -- The "Dependency" Avoidance Strategy -- When the Ego Doesn't Wanna Hear It -- Developing Mental Agility -- The Four Individual Escape Strategies -- Tenacity -- Factumptionism -- Reductionism -- Distancing -- Brain Training -- With All That Going Against You: The How-To's of Dialogue -- Before You Begin -- Cornfield and a Shotgun -- Can't Make 'Em Drink -- Thirsty? -- Speed Kills -- Quality Can Be Inconvenient -- Being There.
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Includes bibliographical references (p. 237-241) and index.

Dialogue Defined -- Why Dialogue? -- Shooting in the Dark -- Thinking New Thoughts -- The "Real Problem" -- Dialogue Skills for Dangerous Truths -- Learning Schmearning -- Reengineering Communication -- If People Were Cows -- Collective Learning Disabilities -- Coherence -- Group Self-Awareness -- Collective Introspection -- Shared Action -- How Hard Can It Be? -- What's the Big "D"? -- Finding a Choir to Preach To -- Selling Dialogue -- Go Big Picture and Benefits -- Remember a Time When -- A Credible Process -- Mapping the Mental Terrain -- Making Dialogue User-Friendly -- The Five Stages of Dialogue -- Group Dynamics 101 -- Conflict as a Raw Material to Innovation -- A Picture Is Worth a Thousand Words -- Form, Storm, Norm, and Perform With a Developmental Twist -- False Clarity -- When the Group Doesn't Wanna Go There -- Expanding Personal Responsibility -- Resistance Is Natural -- Sounds Like a Personal Problem -- Paths of Least Resistance -- The Four Group Escape Strategies -- The "Flight" Avoidance Strategy -- The "Fight" Avoidance Strategy -- The "Pairing" Avoidance Strategy -- The "Dependency" Avoidance Strategy -- When the Ego Doesn't Wanna Hear It -- Developing Mental Agility -- The Four Individual Escape Strategies -- Tenacity -- Factumptionism -- Reductionism -- Distancing -- Brain Training -- With All That Going Against You: The How-To's of Dialogue -- Before You Begin -- Cornfield and a Shotgun -- Can't Make 'Em Drink -- Thirsty? -- Speed Kills -- Quality Can Be Inconvenient -- Being There.

Description based on print version record.

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A safe place for dangerous truths by Simmons, Annette. ©1999
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