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Introduction to information-based high-tech services [electronic resource] / Eric Viardot.

By: Viardot, Eric.
Material type: TextTextSeries: Artech House technology management library: Publisher: Boston : Artech House, c1999Description: 1 online resource (182 p.) : ill.ISBN: 1580532217 (electronic bk.); 9781580532211 (electronic bk.).Subject(s): Computer technical support | High technology industries -- Customer services | D�epannage informatique | Industries de pointe -- Service �a la client�ele | COMPUTERS -- Machine Theory | COMPUTERS -- Computer Engineering | COMPUTERS -- Hardware -- General | Electronic booksGenre/Form: Electronic books.Additional physical formats: Print version:: Introduction to information-based high-tech services.DDC classification: 621.39/068/8 Online resources: EBSCOhost
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