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Telecommunications department management [electronic resource] / Robert A. Gable.

By: Gable, Robert A. (Robert Allen), 1954-.
Material type: TextTextSeries: Artech House telecommunications library: Publisher: Boston : Artech House, c1999Description: 1 online resource (xix, 398 p.) : ill.ISBN: 1580532330 (electronic bk.); 9781580532334 (electronic bk.).Subject(s): Telecommunication -- Management | BUSINESS & ECONOMICS -- Industries -- Media & Communications | TECHNOLOGY & ENGINEERING -- Telecommunications | Electronic booksGenre/Form: Electronic books.Additional physical formats: Print version:: Telecommunications department management.DDC classification: 384/.068 Online resources: EBSCOhost
Contents:
The Telecommunications Department and the Business World -- The Evolution of the Telecommunications Department -- The Telecommunications Department, Divestiture, and Technological Change -- The Changing Workplace -- The Changing Corporation -- Future Developments -- Basic Technological Overview: Products, Services, and Vendors -- Local Carriers -- Local Communications Services and Providers -- Interexchange Carriers and Services -- Telephone Systems and Providers -- Local Area Networks -- Data Communications Equipment: The Connecting Devices -- The Internet and Providers -- Cable -- Wireless Communications -- Video -- Departmental Structure and Positions -- Departmental Structure -- Positions, Titles, and Lines of Responsibility -- Senior Level Positions -- Assistant Managers -- Project Leaders/Managers -- Designers -- Analysts -- Technicians -- Administrators -- Contractors and Consultants -- The Help Desk -- The Open Culture, Teamwork, and Empowering Employees -- The Telecommunications Department and the Corporation -- The Telecommunications Department in the Decentralized Company -- Marketing the Services of the Department -- The Telecommunications Department as the Sole Provider -- The Public Relations Role of the Department -- Vendor Relations -- Budgeting -- The Department Budget -- The Corporate Communications Budget -- Charging Back Telecommunications Products and Services -- The Politics of Charging Back -- Outsourcing -- Project Management -- The Source of Projects and Managing the Project Load.
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Includes bibliographical references and index.

The Telecommunications Department and the Business World -- The Evolution of the Telecommunications Department -- The Telecommunications Department, Divestiture, and Technological Change -- The Changing Workplace -- The Changing Corporation -- Future Developments -- Basic Technological Overview: Products, Services, and Vendors -- Local Carriers -- Local Communications Services and Providers -- Interexchange Carriers and Services -- Telephone Systems and Providers -- Local Area Networks -- Data Communications Equipment: The Connecting Devices -- The Internet and Providers -- Cable -- Wireless Communications -- Video -- Departmental Structure and Positions -- Departmental Structure -- Positions, Titles, and Lines of Responsibility -- Senior Level Positions -- Assistant Managers -- Project Leaders/Managers -- Designers -- Analysts -- Technicians -- Administrators -- Contractors and Consultants -- The Help Desk -- The Open Culture, Teamwork, and Empowering Employees -- The Telecommunications Department and the Corporation -- The Telecommunications Department in the Decentralized Company -- Marketing the Services of the Department -- The Telecommunications Department as the Sole Provider -- The Public Relations Role of the Department -- Vendor Relations -- Budgeting -- The Department Budget -- The Corporate Communications Budget -- Charging Back Telecommunications Products and Services -- The Politics of Charging Back -- Outsourcing -- Project Management -- The Source of Projects and Managing the Project Load.

Description based on print version record.

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