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Rethinking performance measurement [electronic resource] : beyond the balanced scorecard / Marshall W. Meyer.

By: Meyer, Marshall W.
Material type: TextTextPublisher: Cambridge, UK ; New York : Cambridge University Press, 2002Description: 1 online resource (xiv, 202 p.) : ill.ISBN: 0521812437; 9780521812436; 0511064632 (electronic bk.); 9780511064630 (electronic bk.); 0511073097 (electronic bk. : Adobe Reader); 9780511073090 (electronic bk. : Adobe Reader); 0511120370 (electronic bk.); 9780511120374 (electronic bk.); 9780511753824 (electronic bk.); 0511753829 (electronic bk.).Subject(s): Organizational effectiveness -- Measurement | Performance -- Measurement | Total quality management | Efficacit�e organisationnelle -- Mesure | Rendement au travail -- Mesure | Qualit�e totale | BUSINESS & ECONOMICS -- Workplace Culture | BUSINESS & ECONOMICS -- Corporate Governance | BUSINESS & ECONOMICS -- Leadership | BUSINESS & ECONOMICS -- Organizational Development | Bedrijfsresultaten | Balansanalyse | Efficacit�e organisationnelle | Analyse co�uts-avantages | �Evaluation de la performance | Leistungsmessung | UnternehmenGenre/Form: Electronic books.Additional physical formats: Print version:: Rethinking performance measurement.DDC classification: 658.4/01 Other classification: 85.10 | QP 320 | QP 360 | QP 361 Online resources: EBSCOhost
Contents:
Why are performance measures so bad? -- Running down of performance measures -- In search of balance -- From cost drivers to revenue drivers -- Learning from ABPA -- Managing and strategizing with ABPA.
Summary: A major new study by a leading management scholar from top-ranked Wharton School of Business on problems of performance measurement systems. Highlights particular shortcomings of the widely adopted 'balanced scorecard' technique. Outlines an alternative approach capturing fundamentals of firm performance. Essential reading for management faculty, MBA students and thoughtful practitioners.
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Includes bibliographical references (p. 187-197) and index.

Why are performance measures so bad? -- Running down of performance measures -- In search of balance -- From cost drivers to revenue drivers -- Learning from ABPA -- Managing and strategizing with ABPA.

A major new study by a leading management scholar from top-ranked Wharton School of Business on problems of performance measurement systems. Highlights particular shortcomings of the widely adopted 'balanced scorecard' technique. Outlines an alternative approach capturing fundamentals of firm performance. Essential reading for management faculty, MBA students and thoughtful practitioners.

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Other editions of this work

Rethinking performance measurement by Meyer, Marshall W. ©2002
Rethinking performance measurement by Meyer, Marshall W. ©2002
Rethinking performance measurement by Meyer, Marshall W. ©2002
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