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Quick hits [electronic resource] : 10 key surgical strike actions to improve business process performance / Kelvin F. Cross.

By: Cross, Kelvin F, 1953-.
Material type: TextTextPublisher: New York : American Management Association, c2004Description: 1 online resource (ix, 274 p.) : ill.ISBN: 0814427391 (electronic bk.); 9780814427392 (electronic bk.).Subject(s): Reengineering (Management) | Workflow -- Management | Process control | Industrial management | BUSINESS & ECONOMICS -- Structural AdjustmentGenre/Form: Electronic books.Additional physical formats: Print version:: Quick hits.DDC classification: 658.4/063 Online resources: EBSCOhost
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Includes bibliographical references (p. 261-265) and index.

Description based on print version record.

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