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The perception of a difference [electronic resource] : the power in buying, marketing, selling, customer care / Wesley W. Zimmerman.

By: Zimmerman, Wesley W.
Material type: TextTextPublisher: [S.I. : Electronic & Database Pub.], c2005Description: 1 online resource.ISBN: 9781605571560 (electronic bk.); 1605571563 (electronic bk.); 1281377392; 9781281377395.Subject(s): Success in business | Perception | Purchasing | Marketing | Selling | Customer services | BUSINESS & ECONOMICS -- Personal Success | BUSINESS & ECONOMICS -- Careers -- GeneralGenre/Form: Electronic books.DDC classification: 650.1 Online resources: EBSCOhost Summary: In the first five seconds of your first contact with a person or business, a perception forms in your mind: This 'perception of a difference' forms without your conscious knowledge or control and affects your relationship with that person or business fro.
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Title from PDF title page (viewed June 16, 2009).

In the first five seconds of your first contact with a person or business, a perception forms in your mind: This 'perception of a difference' forms without your conscious knowledge or control and affects your relationship with that person or business fro.

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The perception of a difference by Zimmerman, Wesley W. ©2005
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