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Outsourcing IT [electronic resource] : a Governance Guide.

By: Kendrick, Rupert.
Material type: TextTextPublisher: Ely : IT Governance Pub., 2009Description: 1 online resource (323 p.).ISBN: 9781849280266 (electronic bk.); 1849280266 (electronic bk.); 1282529080; 9781282529083; 1849280258; 9781849280259.Subject(s): Information resources management | Electronic data processing departments -- Contracting out | Information technology -- Management | Contracting out | Impartition | Centres de traitement de l'information | Gestion de l'information | Technologie de l'information -- Gestion | BUSINESS & ECONOMICS -- Corporate Governance | BUSINESS & ECONOMICS -- Leadership | BUSINESS & ECONOMICS -- Organizational Development | BUSINESS & ECONOMICS -- Workplace Culture | Information technology / Management | Contracting outGenre/Form: Electronic books.Additional physical formats: Print version:: No titleDDC classification: 658.478 Online resources: EBSCOhost
Contents:
Chapter 1: a governance overview; chapter 2: the in-house it challenge; chapter 3: outsourcing considerations; chapter 4: reaching the decision; chapter 5: models of it outsourcing; chapter 6: pre-contract procedures; chapter 7: the contract; chapter 8: the service level agreement; chapter 9: managing the contract, the sla and the transition; chapter 10: contract change control; chapter 11: contract exit; chapter 12: corporate governance; chapter 13: it governance; chapter 14: project governance; chapter 15: risk assessment; chapter 16: identifying the risks.
Chapter 17: risk management structurechapter 18: risk management strategies; chapter 19: conclusion: the governance imperative; bibliography; further resources; itg resources.
Summary: This book offers a guide to the many pitfalls of IT Outsourcing. It provides clear criteria for the application of governance principles to the outsourcing process, and thereby enables readers to implement IT Outsourcing so that it supports overall business goals.
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Chapter 1: a governance overview; chapter 2: the in-house it challenge; chapter 3: outsourcing considerations; chapter 4: reaching the decision; chapter 5: models of it outsourcing; chapter 6: pre-contract procedures; chapter 7: the contract; chapter 8: the service level agreement; chapter 9: managing the contract, the sla and the transition; chapter 10: contract change control; chapter 11: contract exit; chapter 12: corporate governance; chapter 13: it governance; chapter 14: project governance; chapter 15: risk assessment; chapter 16: identifying the risks.

Chapter 17: risk management structurechapter 18: risk management strategies; chapter 19: conclusion: the governance imperative; bibliography; further resources; itg resources.

This book offers a guide to the many pitfalls of IT Outsourcing. It provides clear criteria for the application of governance principles to the outsourcing process, and thereby enables readers to implement IT Outsourcing so that it supports overall business goals.

Includes bibliographical references.

Description based on print version record.

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Outsourcing IT by Kendrick, Rupert. ©2009
Outsourcing IT by Kendrick, Rupert. ©2009
Library, Documentation and Information Science Division, Indian Statistical Institute, 203 B T Road, Kolkata 700108, INDIA
Phone no. 91-33-2575 2100, Fax no. 91-33-2578 1412, ksatpathy@isical.ac.in


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