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Systems analysis & design fundamentals [electronic resource] : a business process redesign approach / Ned Kock.

By: Kock, Ned F, 1964-.
Material type: TextTextPublisher: Thousand Oaks, Calif. : Sage Publications, c2007Description: 1 online resource (xiii, 321 p.) : ill.ISBN: 9781452212180 (electronic bk.); 145221218X (electronic bk.).Other title: Systems analysis and design fundamentals.Subject(s): Information technology -- Management | Management information systems | System analysis | System design | Technologie de l'information -- Gestion | Syst�emes d'information de gestion | Syst�emes, Analyse de | Syst�emes, Conception de | Business Process Reengineering | Organisatieverandering | COMPUTERS / Management Information SystemsGenre/Form: Electronic books.Additional physical formats: Print version:: Systems analysis & design fundamentals.DDC classification: 658.4/038011 Other classification: 85.10 Online resources: EBSCOhost
Contents:
1. Introduction -- Case : the FBI's virtual case file -- 2. Data, information, and knowledge flow in business processes -- 3. Return on investment in technology -- Case : DoD's software procurement from CSC -- 4. The past, present, and future of business process redesign -- 5. Business process modeling approaches and diagrams -- Case : IBM Global Financing's credit issuance process -- 6. Selecting a target for successful business process redesign -- 7. Representing information and knowledge in business processes -- 8. Redesigning business processes -- Case : Investars, Inc.'s outsourcing of programming to Belarus -- 9. Using IT to enable new process designs -- 10. Redesigning Little Italy restaurants -- Case : Denver International Airport's baggage handling system -- 11. Database design concepts and issues -- 12. Object-oriented design concepts and issues -- 13. Business process automation with ASP -- 14. Conclusion.
Summary: 'Systems Analysis & Design Fundamentals' goes significantly beyond what one would normally find in similar texts in terms of business process redesign, as well as related emerging trends in business.
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Includes bibliographical references (p. 299-311) and index.

1. Introduction -- Case : the FBI's virtual case file -- 2. Data, information, and knowledge flow in business processes -- 3. Return on investment in technology -- Case : DoD's software procurement from CSC -- 4. The past, present, and future of business process redesign -- 5. Business process modeling approaches and diagrams -- Case : IBM Global Financing's credit issuance process -- 6. Selecting a target for successful business process redesign -- 7. Representing information and knowledge in business processes -- 8. Redesigning business processes -- Case : Investars, Inc.'s outsourcing of programming to Belarus -- 9. Using IT to enable new process designs -- 10. Redesigning Little Italy restaurants -- Case : Denver International Airport's baggage handling system -- 11. Database design concepts and issues -- 12. Object-oriented design concepts and issues -- 13. Business process automation with ASP -- 14. Conclusion.

Description based on print version record.

'Systems Analysis & Design Fundamentals' goes significantly beyond what one would normally find in similar texts in terms of business process redesign, as well as related emerging trends in business.

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Systems analysis & design fundamentals by Kock, Ned F., ©2007
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