Building quality management systems : selecting the right methods and tools / Luis Rocha-Lona, Jose Arturo Garza-Reyes and Vikas Kumar.
Material type:
TextPublication details: Boca Raton : CRC Press, c2013.Description: xxiii, 178 p. : illustrations ; 26 cmISBN: - 9781466564992 (pbk. : alk. paper)
- 658.4013 23 R672
| Item type | Current library | Call number | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|
| Books | ISI Library, Kolkata | 658.4013 R672 (Browse shelf(Opens below)) | Available | 136118 |
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| 658.4013 M123 Six sigma for sustainability | 658.4013 M447 Quality management | 658.4013 M972 Six sigma for organizational excellence : | 658.4013 R672 Building quality management systems : | 658.4013 R929 Encyclopedia of statistics in quality and reliability | 658.4013 R929 Encyclopedia of statistics in quality and reliability | 658.4013 R929 Encyclopedia of statistics in quality and reliability |
Includes index.
1. Introduction--
2. Business excellence models--
3. Process management--
4. Quality management systems and business processes diagnostic--
5. Strategic quality planning--
6. Building the QMS and business improvement plan by selecting the right models, methods, and tools--
7. QMS implementation--
8. QMS and business processes evaluation--
9. Beyond quality management systems--
Index.
This book explains exactly what directors, practitioners, consultants, and researchers must do to make better choices in the design, implementation, and improvement of their QMSs.
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