Total quality management for software/ G. Gordon Schulmeyer, James I. McManus eds.

Includes index

Introduction-the total quality concept -- Quest for software TQM -- Learning from Japanese TQM application to software engineering -- Software quality evaluation -- Company-wide software quality improvement programs -- Understanding the software process -- Quality measurements in software -- Defect analysis and TQM -- Software risk mitigation -- Software reuse for TQM -- Methods for TQM in software -- Software testing methods for TQM -- Quality function deployment (QFD) for software:structured requirements exploration -- Continuous software process improvement -- Statistical methods applied to software -- Achieving TQM in software -- Defect prevention and total quality management -- Zero defect software development -- Statistical process control applied to software -- Cleanroom engineering:engineering software under statistical quality control

Total Quality Management for Software begins with an introduction telling the reader what TQM is so that an understanding of the rest of the book will be clear. There are four parts to Total Quality Management for Software. In part 1 the stage is set for the quest for software TQM. The applications of TQM in mission critical software development is explained. What the Japanese are doing for quality is always interesting. Here the application of TQM to software in Japan is discussed. How software quality assessment through the In- Plant Quality Evaluation of the Defense Logistics Agency can lead a company to Total Quality principles in the software quality arena is discussed. A Practical implementation model of how TQM is applied to software developed in a United States of America company concludes this part.