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The QC Problem Solving Approach: Solving Workplace Problems the Japanese Way/ Katsuya Hosotani

By: Material type: TextTextPublication details: Madras: Productivity Press (India) Pvt Ltd, 2005Edition: 2ndDescription: xxi,168 pages; Figures, Tables; 22 cmISBN:
  • 8185985294
Subject(s): DDC classification:
  • 23rd SA.5 H827
Contents:
The Importance of Problem Solving -- What is the QC Problem-Solving Approach -- The QC Viewpoint-Vital for QC-Type Problem Solving -- The QC Seven-Step Formula-Solving Problems the QC Way -- The QC Tools -- Some Examples of the QC Problem-Solving Approach
Abstract: The three main features of the Japanese QC problem-solving approach are:1. It adopts a particular way of looking at things that leads naturally to the solution of problems.2. It uses a tried-and-tested problem-solving procedure that follows a set pattern.3. It employs scientific methods to unravel complex problems. Thanks to powerful features like these, the QC problem-solving approach has achieved superlative results in every area of Total Quality Management. Drawing on real-life examples, this book clearly explains the QC problem-solving approach, how to promote problem-solving, and how to use QC tools. It is essential reading for all work-place leaders-from shop-floor supervisors and QC circle personnel to line managers and staff.
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Holdings
Item type Current library Call number Status Notes Date due Barcode Item holds
Books ISI Library, Kolkata 3rd Floor SA.5 H827 (Browse shelf(Opens below)) Available Gifted by Prof. Ashis Kumar Chakraborty C27579
Total holds: 0

Includes index

The Importance of Problem Solving -- What is the QC Problem-Solving Approach -- The QC Viewpoint-Vital for QC-Type Problem Solving -- The QC Seven-Step Formula-Solving Problems the QC Way -- The QC Tools -- Some Examples of the QC Problem-Solving Approach

The three main features of the Japanese QC problem-solving approach are:1. It adopts a particular way of looking at things that leads naturally to the solution of problems.2. It uses a tried-and-tested problem-solving procedure that follows a set pattern.3. It employs scientific methods to unravel complex problems. Thanks to powerful features like these, the QC problem-solving approach has achieved superlative results in every area of Total Quality Management. Drawing on real-life examples, this book clearly explains the QC problem-solving approach, how to promote problem-solving, and how to use QC tools. It is essential reading for all work-place leaders-from shop-floor supervisors and QC circle personnel to line managers and staff.

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