Managing service quality
Material type:
TextLanguage: English Series: Quality management in servicesPublication details: London Oaul Chapman 1995Description: 3vISBN: - 1-85396-293-7
- 658.562 K96
| Item type | Current library | Call number | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|
| Books | ISI Library, Kolkata | 658.562 K96 (Browse shelf(Opens below)) | Available | PC1250 | |||
| Books | ISI Library, Kolkata | 658.562 K96 (Browse shelf(Opens below)) | Available | PC1251 | |||
| Books | ISI Library, Kolkata | 658.562 K96 (Browse shelf(Opens below)) | Available | PC1252 |
Total holds: 0
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| 658.562 K59 Quality control for managers and engineers | 658.562 K81 Creating quality | 658.562 K96 Managing service quality | 658.562 K96 Managing service quality | 658.562 K96 Managing service quality | 658.562 L239 Implementing the ISO 9000 series | 658.562 L642 Quality control for profit |
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