TY - BOOK ED - Annual Meeting of the American Statistical Association (13-17 Aug 2000 : Seattle,Washington) ED - Annual meeting of the American Statistical Association TI - Proceedings of the section on quality and productivity SN - 1-931586-08-X U1 - 000S.06:658.562 PY - 2000/// CY - Alexandria PB - ASA KW - Quality control KW - Statistics-organisations ER -