TY  - BOOK
AU  - Rao Ravichandra I K ed.
ED  - Workshop on Information Management Including ISO 9000 QMS (6-8 Jan 1999 : Bangalore,India)
ED  - Workshop on information management including ISO 9000 QMS
TI  - Information management including ISO 9000 QMS
U1  - 20 
PY  - 1999///
CY  - Bangalore
PB  - ISI
KW  - Information management
ER  -