TY  - BOOK
AU  - McNair,Carol Jean
AU  - Leibfried,Kathleen H.J.
TI  - Benchmarking: a tool for continuous improvement 
SN  - 0939246538
AV  - HD58.95 .M36 1992b
U1  - 658.562 20
PY  - 1992///
CY  - Essex Junction, VT
PB  - OMNEO
KW  - Management audit
KW  - Organizational effectiveness
KW  - Organizational change
KW  - Total quality management
KW  - Competition
KW  - Benchmarking
KW  - gtt
KW  - Kwaliteitszorg
KW  - Organisatieontwikkeling
KW  - swd
KW  - Management
N1  - Includes bibliographical references (p. [332]-337) and index
UR  - http://www.archive.org/details/benchmarkingtool00mcna
UR  - http://www.openlibrary.org/books/OL8418399M
ER  -