TY  - BOOK
AU  - Bowles,Jerry
AU  - Hammond,Joshua
TI  - Beyond quality: new standards of total performance that can change the future of corporate America 
SN  - 0425134083
PY  - 1992///, c1991
CY  - New York
PB  - Berkley
KW  - Controle
KW  - Gestion
KW  - Performance
KW  - Qualite
N1  - Reimpr; Bibliogr.: p. 233-245; Index: p. 247-254
UR  - http://www.archive.org/details/beyondqualitynew00bowl
UR  - http://www.openlibrary.org/books/OL22844086M
ER  -