TY  - BOOK
AU  - Tanner Steve
AU  - Baily Mike
AU  - Pertwee Charles
TI  - Beyond registration: getting the best from ISO 9001 and business improvement
SN  - 0-580-42589-4
U1  - 658.5620218 
PY  - 2003///
CY  - London
PB  - BSI
KW  - Quality control-documentation
KW  - Quality control-standards
ER  -