TY  - BOOK
AU  - Willingham,Ron
TI  - Hey, I'm the customer
SN  - 013388158X
AV  - HF5415.5 .W584 1992
U1  - 658.8/12 20
PY  - 1992///
CY  - Englewood Cliffs, N.J.
PB  - Prentice Hall
KW  - Customer services
KW  - Customer relations
N1  - Includes index
UR  - http://www.archive.org/details/heyimcustomer00will
UR  - http://www.openlibrary.org/books/OL1716185M
ER  -