TY  - BOOK
AU  - Bounds,Gregory M.
AU  - Dobbins,Gregory H.
AU  - Fowler,Oscar S.
TI  - Management: a total quality perspective 
SN  - 0538843446
AV  - HD62.15 .B68 1994
U1  - 658.5/62 20
PY  - 1995///
CY  - Cincinnati, Ohio
PB  - South-Western College Pub.
KW  - Total quality management
KW  - Management
N1  - Includes bibliographical references (p. 719-732) and indexes
UR  - http://www.archive.org/details/managementtotalq00boun
UR  - http://www.openlibrary.org/books/OL1108569M
ER  -