TY  - BOOK
AU  - Dobyns,Lloyd
AU  - Crawford-Mason,Clare
TI  - Quality or else: the revolution in world business 
SN  - 0395574390 :
AV  - HD62.15 .D63 1991
U1  - 658.5 20
PY  - 1991///
CY  - Boston
PB  - Houghton Mifflin
KW  - Total quality management
KW  - Kwaliteitszorg
KW  - gtt
N1  - Includes bibliographical references (p. 300-309); 1; Building good ships --; 2; New rules --; 3; Teachers and sensei --; 4; What's taught --; 5; Workers aren't the problem --; 6; Company that saved itself --; 7; Coach, not a dictator --; 8; Baldrige Award --; 9; Government and deficits --; 10; Students and pipes --; 11; Global marketplace --; 12; What now?
UR  - http://www.archive.org/details/qualityorelserev00doby
UR  - http://www.openlibrary.org/books/OL1545228M
ER  -