TY - BOOK AU - Kelly,Diane L. TI - Applying quality management in healthcare: a systems approach SN - 9781567933765 (alk. paper) U1 - 362.1068 23 PY - 2013/// CY - Chicago, Ill., Arlington, VA PB - Health Administration Press, Association of University Programs in Health Administration KW - Medical care KW - Quality control KW - Health services administration KW - Total quality management N1 - Includes bibliographical references and index ER -