TY - BOOK AU - Feigenbaum,A.V. TI - Total quality control T2 - Industrial Engineering Series SN - 0070203547 U1 - SA.5 PY - 1991/// CY - New York PB - McGraw-Hill KW - Quality Control N1 - Includes bibliography and index; The quality of products and services and Total Quality Control -- The buyer,the producer, and the New Marketplace Demands for Quality -- Productivity, Technology, and the Internationalization of Quality -- What are the Factors in Controlling Quality and What are the jobs of Quality Control ? -- The Systems Approach to Quality -- Establishing the Quality System -- Quality Costs - Foundation of Quality-System Economics -- Organizing for Quality -- Achieving total Commitment to Quality -- Quality-Engineering Technology -- Process-Control-Engineering -- Technology --Quality Information Equipment Engineering Technology -- Frequency Distribution -- Control Charts -- Sampling Tables -- Product Reliability -- New Design control -- Incoming-Material control --Product control -- Special process studies -- The total quality imperative -- Ten benchmarks of total quality control for the 1990s -- For management principles of total quality ER -