TY  - BOOK
AU  - Hosotani,Katsuya
TI  - The QC Problem Solving Approach: Solving Workplace Problems the Japanese Way
SN  - 8185985294
U1  - SA.5 23rd
PY  - 2005///
CY  - Madras
PB  - Productivity Press (India) Pvt Ltd
KW  - Statistics
KW  - Quality Control
KW  - Workplace Problems
KW  - Japan
N1  - Includes index; The Importance of Problem Solving -- What is the QC Problem-Solving Approach -- The QC Viewpoint-Vital for QC-Type Problem Solving -- The QC Seven-Step Formula-Solving Problems the QC Way -- The QC Tools -- Some Examples of the QC Problem-Solving Approach
N2  - The three main features of the Japanese QC problem-solving approach are:1. It adopts a particular way of looking at things that leads naturally to the solution of problems.2. It uses a tried-and-tested problem-solving procedure that follows a set pattern.3. It employs scientific methods to unravel complex problems. Thanks to powerful features like these, the QC problem-solving approach has achieved superlative results in every area of Total Quality Management. Drawing on real-life examples, this book clearly explains the QC problem-solving approach, how to promote problem-solving, and how to use QC tools. It is essential reading for all work-place leaders-from shop-floor supervisors and QC circle personnel to line managers and staff
ER  -