TY  - BOOK
AU  - Wilson Paul F
AU  - Anderson Gaylord F
AU  - Dell Larry D
TI  - Root cause analysis: a tool for total quality management
SN  - 0-07-462496-2
U1  - 658.562 
PY  - 1995///
CY  - New Delhi
PB  - McGraw-Hill
KW  - Total quality management
ER  -