TY  - BOOK
AU  - Bounds Greg
AU  - Adams Mel
AU  - Ranney Gipsie
AU  - Yorks Lyle
TI  - Beyond total quality management: toward the emerging paradigm
SN  - 0-07-006678-7
U1  - 658.562 
PY  - 1994///
CY  - New York
PB  - McGraw-Hill
KW  - Total quality management
ER  -