Quality or else : [electronic resource] the revolution in world business / Lloyd Dobyns and Clare Crawford-Mason.
Material type: TextPublication details: Boston : Houghton Mifflin, 1991.Description: 309 p. : ill. ; 25 cmISBN:- 0395574390 :
- 9780395574393
- 658.5 20
- HD62.15 .D63 1991
- 85.12
Includes bibliographical references (p. 300-309).
1. Building good ships -- 2. New rules -- 3. Teachers and sensei -- 4. What's taught -- 5. Workers aren't the problem -- 6. Company that saved itself -- 7. Coach, not a dictator -- 8. Baldrige Award -- 9. Government and deficits -- 10. Students and pipes -- 11. Global marketplace -- 12. What now?
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