Behavior in organizations : [electronic resource] an experiential approach / A.B. (Rami) Shani, James B. Lau.

Revised order of names from that of 5th ed. (1992).

Includes bibliographical references and index.

Organizational behavior, diversity, and the manager -- The management of expectations and learning -- Management and leadership -- The organization -- Diversity, personality, and personal growth -- Motivation -- Perception and attribution -- Communication -- Group problem solving and decision making -- Small group dynamics -- Work team effectiveness : team building -- Dynamics between teams -- Work and organization design -- Managing total quality -- Managing creativity and innovation -- Managing technology and information technology -- Managing organizational change and development -- Career planning and development.