Business LetterWorks. [electronic resource]
Material type: TextPublication details: Ridgefield, CT : Round Lake Pub. Co., c1993.Edition: 2nd edDescription: xxiv, 470 p. ill. ; 23 cmISBN:- 0929543459 (bk.)
- 9780929543451 (bk.)
- Complete book of contemporary business letters.
- Book issued also under title: The complete book of contemporary business letters / written by Strategic Communications ; edited by Stephen P. Elliott.
Sales and Marketing: -- Advertising and public relations -- Customer relations -- Handling customer complaints -- Credit and collections -- Dealing with suppliers -- Personnel relations -- Managing your business -- Internal communications -- Community service -- Job search -- Personal letters -- Faxes -- Indexes: Index by title -- Index by subject.
Contains 400 form business letters. Book shows each letter along with helpful hints on how to use and customize each letter. Topics include sales and marketing, advertising and public relations, customer relations and complaints, credit and collection, dealing with suppliers, business management, internal communications, etc.
Book issued also under title: The complete book of contemporary business letters / written by Strategic Communications ; edited by Stephen P. Elliott.
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