Internet business guide / [electronic resource] Rosalind Resnick, Dave Taylor.

Includes index.

How Internet business came to be -- Hooking up to the net -- Finding the interface that's right for you -- What tools are available -- Communications tools -- Marketing tools -- Research tools -- The power of e-mail -- The electronic schmooze -- Business netiquette -- Marketing do's and don'ts -- Setting up a web site -- Getting your business noticed -- Is anybody making money on the net? -- Internet/cybermalls -- Getting paid (safely) -- Mining for business information -- Providing customer support -- Network security -- Business opportunities on the commercial nets -- How the other half lives -- Hurdles to be overcome -- Trends and predictions -- Internet on-ramps -- Tools and resources.