Online Public Access Catalogue (OPAC)
Library,Documentation and Information Science Division

“A research journal serves that narrow

borderland which separates the known from the unknown”

-P.C.Mahalanobis


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1. Reach out to your customers [electronic resource] : 10 tips for creating an effective eNewsletter, eReport / by Tony Alessandra.

by Alessandra, Anthony J.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: [S.l. : Electronic & Database Pub.], c2006Online access: EBSCOhost Availability: No items available
2. Resolving conflict [electronic resource] : eReport / by Tony Alessandra, [Phil L. Hunsaker].

by Alessandra, Anthony J | Hunsaker, Phillip L.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: [S.l. : Electronic & Database Pub.], c2006Online access: EBSCOhost Availability: No items available
3. The stairs of customer loyalty [electronic resource] / Tony Alessandra.

by Alessandra, Anthony J.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: [S.l. : Electronic & Database Pub.], c2007Online access: EBSCOhost Availability: No items available
4. Telephone skills [electronic resource] : eReport / by Tony Alessandra.

by Alessandra, Anthony J.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: [S.l. : Electronic & Database Pub.], c2005Online access: EBSCOhost Availability: No items available
5. Time management [electronic resource] : eWorkbook / Tony Alessandra.

by Alessandra, Anthony J.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: [S.l. : Electronic & Database Pub.], c2005Online access: EBSCOhost Availability: No items available
6. Writing skills for business [electronic resource] : eReport / by Tony Alessandra, Phil Hunsaker.

by Alessandra, Anthony J | Hunsaker, Phillip L.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: [S.l. : Electronic & Database Pub.], c2006Online access: EBSCOhost Availability: No items available
Library, Documentation and Information Science Division, Indian Statistical Institute, 203 B T Road, Kolkata 700108, INDIA
Phone no. 91-33-2575 2100, Fax no. 91-33-2578 1412, ksatpathy@isical.ac.in


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