Online Public Access Catalogue (OPAC)
Library,Documentation and Information Science Division

“A research journal serves that narrow

borderland which separates the known from the unknown”

-P.C.Mahalanobis


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41. The virtual customer [electronic resource] : a new paradigm for improving customer relations in libraries and information services ; Satellite Meeting S�ao Paulo, Brasil, August 18-20, 2004 = O cliente virtual : um novo paradigma para melhorar o relacionamento entre clientes e servi�cos de informa�c�ao e bibliotecas ; Reuni�ao Sat�elite S�ao Paulo, Brasil, August 18-20, 2004 = L'usager virtuel : un nouveau paradigme pour am�eliorer le service �a la client�ele dans les biblioth�eques et services d'information ; Colloque Satellite, S�ao Paulo, Brasil, August 18-20, 2004 = El cliente virtual : un nuevo paradigma para mejorar el relacionamento entre clientes y servicios de informacion y biblioteca ; Reuni�on Sat�elite S�ao Paulo, Brasil, August 18-20, 2004 / edited by Sueli Mara Soares Pinto Ferreira and R�ejean Savard.

by IFLA Satellite Meeting (2004 : S�ao Paulo, Brasil) | Ferreira, Sueli Mara Soares Pinto | Savard, R�ejean, 1950-.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: M�unchen : Saur, 2005Other title: Cliente virtual : um novo paradigma para melhorar o relacionamento entre clientes e servi�cos de informa�c�ao e bibliotecas | Usager virtuel : un nouveau paradigme pour am�eliorer le service �a la client�ele dans les biblioth�eques et services d'information | Virtual costumer : a new paradigm for improving costumer relations in libraries and information services.Online access: EBSCOhost Availability: No items available
42. Networking for digital preservation [electronic resource] : current practice in 15 national libraries / Ingeborg Verheul.

by Verheul, Ingeborg | International Federation of Library Associations and Institutions.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: M�unchen : K.G. Saur, 2006Online access: EBSCOhost Availability: No items available
43. E-learning for management and marketing in libraries [electronic resource] : papers presented at the IFLA Satellite Meeting Section Management & Marketing/Management & Marketing Section, Geneva, Switzerland, July 28-30, 2003 / edited by Daisy McAdam = e-formation pour le marketing et le management des biblioth�eques / edit�e par Daisy McAdam.

by IFLA Satellite Meeting (2003 : Geneva, Switzerland) | McAdam, Daisy | International Federation of Library Associations and Institutions. Management and Marketing Section.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: M�unchen : K.G. Saur, 2005Other title: E-formation pour le marketing et le management des biblioth�eques.Online access: EBSCOhost Availability: No items available
44. International journal on digital libraries.

Material type: Continuing resource Continuing resource; Format: print ; Type of continuing resource: periodical Publisher: Berlin ; New York : Springer, 1997-Other title: Digital libraries.Online access: Click here to access online Availability: Items available for loan: [Call number: 025.00285 IJDL] (1).
Library, Documentation and Information Science Division, Indian Statistical Institute, 203 B T Road, Kolkata 700108, INDIA
Phone no. 91-33-2575 2100, Fax no. 91-33-2578 1412, ksatpathy@isical.ac.in


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