Online Public Access Catalogue (OPAC)
Library,Documentation and Information Science Division

“A research journal serves that narrow

borderland which separates the known from the unknown”

-P.C.Mahalanobis


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1. Villes assoiff�ees [electronic resource] : l'approvisionnement en eau dans les villes d'Amerique latine / Danilo J. Anton.

by Anton, Danilo J.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Ottawa : Centre de recherches pour le d�eveloppement international, c1995Online access: EBSCOhost Availability: No items available
2. Agua [electronic resource] : manejo a nivel local / por David B. Brooks.

by Brooks, David B, 1934- | International Development Research Centre (Canada).

Edition: 1a ed. en castellano.Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Bogot�a : Ottawa : Alfaomega Colombiana S.A. ; Centro Internacional de Investigaciones para el Desarrollo, c2004Online access: EBSCOhost Availability: No items available
3. L'eau [electronic resource] : g�erer localement / par David B. Brooks.

by Brooks, David B, 1934- | International Development Research Centre (Canada).

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Ottawa, Ont. : Centre de recherches pour le d�eveloppement international, c2002Online access: EBSCOhost Availability: No items available
4. Organisation pathog�ene du travail et maintien durable en emploi [electronic resource] : une question antinomique? / sous la direction de Marie-France Maranda et Genevi�eve Fournier.

by Fournier, Genevi�eve | Maranda, Marie-France, 1949-.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Qu�ebec, QC : Presses de l'Universit�e Laval, 2009Online access: EBSCOhost Availability: No items available
5. Calidad total [electronic resource] : fuente de ventaja competitiva / Juan Jos�e Tar�i Guill�o.

by Tar�i Guill�o, Juan Jos�e.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: [Alicante] : Universidad de Alicante, [2000]Online access: EBSCOhost Availability: No items available
6. Patient safety informatics [electronic resource] : adverse drug events, human factors, and IT tools for patient medication safety / edited by Vassilis Koutkias ... [et al.].

by Koutkias, Vassilis | IOS Press.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Amsterdam : IOS Press, c2011Online access: EBSCOhost Availability: No items available
7. Respectful relationships [electronic resource] / edited by Justin Healey.

by Healey, Justin.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Thirroul, N.S.W. : Spinney Press, 2012Online access: EBSCOhost Availability: No items available
8. The last well person [electronic resource] : how to stay well despite the health-care system / Nortin M. Hadler.

by Hadler, Nortin M.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Montreal ; Ithaca : McGill-Queen's University Press, c2004Online access: EBSCOhost Availability: No items available
9. The measure of America 2010-2011 [electronic resource] : mapping risks and resilience / Kristen Lewis, Sarah Burd-Sharps ; foreword by Jeffrey D. Sachs.

by Lewis, Kristen | Burd-Sharps, Sarah.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: New York : A joint publication of the Social Science Research Council and New York University Press, c2010Online access: EBSCOhost Availability: No items available
10. International standards desk reference [electronic resource] : your passport to world markets, ISO 9000, CE Mark, QS-9000, SSM, ISO 14000, Q 9000, American, European, and global standards systems / Amy Zuckerman.

by Zuckerman, Amy.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: New York : AMACOM, c1997Other title: International Standards.Online access: EBSCOhost Availability: No items available
11. Profit is not a four-letter word [electronic resource] : the real truth about what it is, where it comes from, how it improves the quality of life for everyone / John A. Stieber ; illustrations by Tom Clare.

by Stieber, John.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: New York : AMACOM, c1998Online access: EBSCOhost Availability: No items available
12. Implementing TQM in small & medium-sized organizations [electronic resource] : a step-by-step guide / Richard M. Hodgetts.

by Hodgetts, Richard M.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: New York : Amacom, c1996Other title: Implementing TQM in small and medium-sized organizations.Online access: EBSCOhost Availability: No items available
13. Managing by measuring [electronic resource] : how to improve your organization's performance through effective benchmarking / Mark T. Czarnecki.

by Czarnecki, Mark T.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: New York : AMACOM, c1999Online access: EBSCOhost Availability: No items available
14. The benchmarking book [electronic resource] / Michael J. Spendolini.

by Spendolini, Michael.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: New York : Amacom, c1992Online access: EBSCOhost Availability: No items available
15. Environmentally devastated neighborhoods [electronic resource] : perceptions, policies, and realities / Michael R. Greenberg and Dona Schneider.

by Greenberg, Michael R | Schneider, Dona, 1946-.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: New Brunswick, N.J. : Rutgers University Press, c1996Online access: EBSCOhost Availability: No items available
16. Beyond ISO 9000 [electronic resource] : how to sustain quality in a dynamic world / William A. Stimson.

by Stimson, William A.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: New York : AMACOM, c1998Other title: Beyond ISO nine thousand.Online access: EBSCOhost Availability: No items available
17. Measures of quality and high performance [electronic resource] : simple tools and lessons learned from America's most successful corporations / Richard M. Hodgetts.

by Hodgetts, Richard M.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: New York : AMACOM, c1998Other title: Measures of quality & high performance.Online access: EBSCOhost Availability: No items available
18. I know it when I see it [electronic resource] : a modern fable about quality / John Guaspari.

by Guaspari, John.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: New York : AMACOM American Management Association, c1985Online access: EBSCOhost Availability: No items available
19. The high-value manager [electronic resource] : developing the core competencies your organization demands / Florence M. Stone & Randi T. Sachs.

by Stone, Florence M | Sachs, Randi Toler.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: New York : AMACOM, c1995Online access: EBSCOhost Availability: No items available
20. Essentials of total quality management [electronic resource] / Richard L. Williams.

by Williams, Richard L. (Richard Leonard), 1943-.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: New York : Amacom, c1994Online access: EBSCOhost Availability: No items available
Library, Documentation and Information Science Division, Indian Statistical Institute, 203 B T Road, Kolkata 700108, INDIA
Phone no. 91-33-2575 2100, Fax no. 91-33-2578 1412, ksatpathy@isical.ac.in


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