Online Public Access Catalogue (OPAC)
Library,Documentation and Information Science Division

“A research journal serves that narrow

borderland which separates the known from the unknown”

-P.C.Mahalanobis


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1. Raving fans : [electronic resource] a revolutionary approach to customer service / Kenneth Blanchard, Sheldon M. Bowles ; foreword by Harvey Mackay.

by Blanchard, Kenneth H | Bowles, Sheldon M.

Material type: Text Text; Format: print available online remote; Nature of contents: biography; Literary form: Not fiction ; Audience: General; Publisher: New York : William Morrow and Company, c1993Online access: Free eBook from the Internet Archive | Additional information and access via Open Library Availability: No items available
2. Chinese culture, organizational behavior, and international business management [electronic resource] / edited by Ilan Alon ; foreword by Oded Shenkar.

by Alon, Ilan.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Westport, Conn. : Praeger, 2003Online access: EBSCOhost Availability: No items available
3. Explorations in the sociology of consumption [electronic resource] : fast food, credit cards and casinos / George Ritzer.

by Ritzer, George.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: London ; Thousand Oaks, Calif. : SAGE, 2001Online access: EBSCOhost Availability: No items available
4. Organizations evolving [electronic resource] / Howard E. Aldrich and Martin Ruef.

by Aldrich, Howard | Ruef, Martin.

Edition: 2nd ed.Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Los Angeles : SAGE Publications, 2006Online access: EBSCOhost Availability: No items available
5. Parasites and the behavior of animals [electronic resource] / Janice Moore.

by Moore, Janice.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Oxford ; New York : Oxford University Press, 2002Online access: EBSCOhost Availability: No items available
Library, Documentation and Information Science Division, Indian Statistical Institute, 203 B T Road, Kolkata 700108, INDIA
Phone no. 91-33-2575 2100, Fax no. 91-33-2578 1412, ksatpathy@isical.ac.in


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