Online Public Access Catalogue (OPAC)
Library,Documentation and Information Science Division

“A research journal serves that narrow

borderland which separates the known from the unknown”

-P.C.Mahalanobis


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1. End of libraries

by Thompson James.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: London Clive Bingley 1982Availability: Items available for loan: [Call number: 025.56 T473] (1).
2. Your library a reference guide

by Katz William.

Edition: 2ndMaterial type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York CBS Colege Pub 1984Availability: Items available for loan: [Call number: 025.52 K19] (1).
3. Fundamentals of reference service

by Chakrabarti Bhubaneswar | Sengupta Benoyendra [Auth.].

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Calcutta World Press 1985Availability: Items available for loan: [Call number: 025.52 C435] (1).
4. Guide to reference sources in agriculture and biological sciences

by Lal Chhotey | Ahsan A S [Auth.].

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Delhi Bharati pub 1989Availability: Items available for reference: [Call number: 016.57 L193] (1).
5. Knowledge-based systems for general reference work applications, problems, and progress

by Richardson, John V.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: San Diego Academic Press 1995Availability: Items available for loan: [Call number: 025.52028 R498] (1).
6. Virtual reference librarian's handbook

by Lipow Anne Grodzins.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Berkley Library Solutions Press 2003Availability: Items available for loan: [Call number: 025.00285 L764] (1).
7. Starting and operating live virtual reference servies a how-to-do-it manual for librarians

by Meola Marc | Stormont Sam [Auth.].

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York Neal-Schuman 2002Availability: Items available for loan: [Call number: 025.524 M551] (1).
8. Using the internet as a reference tool a how-to-do-it manual for librarians

by Sauers Michael P.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: London Library Association 2001Availability: Items available for loan: [Call number: 025.524 Sa255] (1).
9. Content and workflow management for library web sites case studies

by Yu Holly.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Hershey Information Science 2005Availability: Items available for loan: [Call number: 025.04 Y99] (1).
10. Virtual reference handbook interview and information delivery techniques for the chat and e-mail environments

by Kovacs Diane K.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: London Facet 2007Availability: Items available for loan: [Call number: 025.52 K88] (1).
11. Reference service o bangla akargrantha

by Chakraborty Bhubaneshwar | Chakraborty Satadrusobhan [Auth.].

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Calcutta World Press 1999Availability: Items available for loan: [Call number: 025.52 C435] (1).
12. Delivering satisfaction and service quality a customer-based approach for libraries

by Hernon Peter | Whitman John R [Auth.].

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New Delhi Indiana 2009Availability: Items available for loan: [Call number: 025.52 H558] (1).
13. Reference and information services in the 21st century an introduction

by Cassell Kay Ann | Hiremath Uma [Auth.].

Edition: 2ndMaterial type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York Neal-Schuman 2009Availability: Items available for loan: [Call number: 025.524 C344] (1).
14. Library journal guide to e-reference resources

by Roncevic Mirela [ed.].

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York Neal-Schuman 2009Availability: Items available for loan: [Call number: 025.52 R769] (1).
15. Searching 2.0

by Sauers Michael P.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York Neal-Schuman 2009Availability: Items available for loan: [Call number: 025.524 Sa255] (1).
16. Training paraprofessionals for reference service a how-to-do-it manual for librarians

by Morgan Pamela J.

Edition: 2ndMaterial type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York Neal-Schuman 2009Availability: Items available for loan: [Call number: 025.52071173 M849] (1).
17. Conducting the reference interview a how-to-do-it manual for librarians

by Ross Catherine Sheldrick | Nilsen Kirsti [Auth.] | Radford Marie L [Auth.].

Edition: 2ndMaterial type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York Neal-Schuman 2009Availability: Items available for loan: [Call number: 025.52 R823] (1).
18. Virtual reference experience integrating theory into practice

by Finneran Christina M | Janes Joseph [ed.] | Lankes R David [ed.] | Smith Linda C [ed.].

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York Neal-Schuman 2004Availability: Items available for loan: [Call number: 025.52 L289] (1).
19. Reference renaissance current and future trends

by Lankes R David [ed.] | Radford Marie L [ed.].

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: New York Neal-Schuman 2010Availability: Items available for loan: [Call number: 025.52 R128] (1).
20. Numeric data services and sources for the general reference librarian

by Kellam Lynda M | Peter Katharin [Auth.].

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Oxford Chandos 2011Availability: Items available for loan: [Call number: 025.52 K29 ] (1).
Library, Documentation and Information Science Division, Indian Statistical Institute, 203 B T Road, Kolkata 700108, INDIA
Phone no. 91-33-2575 2100, Fax no. 91-33-2578 1412, ksatpathy@isical.ac.in


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