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Zapp! : [electronic resource] the lightning of empowerment : how to improve productivity, quality, and employee satisfaction / William C. Byham with Jeff Cox.

By:

Byham, William C

Contributor(s):

Cox, Jeff, 1951-

Material type: Text

Text

TextPublication details: New York : Harmony Books, c1988.Edition: 1st Harmony Books edDescription: vi, 200 p. : ill. ; 22 cmISBN:

051758283X :
9780517582831

Subject(s):

DDC classification:

650.1/3 20

LOC classification:

HD30.3 .B94 1988

Online resources:

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